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Frequently Asked Questions

  • I am looking for an academic writing service. Can you tell me about the service you offer?

    The aim of master-dissertations.com is to provide a paper writing service to help students achieve their academic ambitions more easily. All that customers need to do is fill out a short order request form online and pay the fee that applies to their type of assignment. Then, relax and your custom paper will arrive by the date you requested.

    You can initiate your order today if you know what it is you need and if you have all the associated material, which you can upload through our website. This is how it all works:

    1. Complete the simple order form and proceed with payment, using the method that is most convenient for you. If you need any help as you go along, there is a “Help” button next to each field and, by clicking this, more information will appear in a helpful pop-up box. On completion, we will automatically assign you a My Profile area. Through this personal area, you will be able to monitor your order as it develops and upload any additional files. It also allows you to exchange messages with the writer we allocate you.
    2. Choosing a writer for your assignment.
      From our diverse team, we will choose the writer that best fits your overall requirements and area of study. If you have any special requirements in the way of literature or technology, let us know when you place your order.

    3. We punctually upload your custom paper to your Profile area when it is ready.

    Once finished, we post your assignment in PDF file format to your Profile area for your inspection and approval. On approval, which you can do through the “File” pull-down menu, we will immediately post it in MS Word file format to the same area. If you feel it would benefit from any modifications, please let us know. You can do this by choosing the “Paper Revision” pull-down menu in your Profile area. We provide revisions at no extra cost. You just need to set a new deadline for us to work towards. You can read more about our Revision Policy on our website and, by clicking “Order Now”, you can start ordering a superb paper immediately!


  • Does your custom paper service respect customer confidentiality?

    Absolutely! We do need to collect a little personal detail about you, your name, for instance, your current email address and your contact phone number, which you provide on the order form at the outset. master-dissertations.com keeps this information securely and we don’t disclose it to other parties. Our support personnel will call you from specific numbers, which are listed on our website. If we need to contact you, it will be from one of these numbers. So, if anyone calls you saying they represent master-dissertations.com but are not using one of our numbers do not disclose any information about yourself to them. Also, do note that we don’t ask for credit card details by phone. You need only provide this information in the online payment options we offer you on our website. You can read more about our Confidentiality ethics at the relevant page on our website.

  • In which country or countries are you located?

    Master-dissertations.com is the USA registered writing business. For more than seven years, we have lent our writing assistance to students from Canada, Australia, the UK and the USA. We also accept online orders from customers from all parts of the globe.

  • What is the best way to pay for any work I order from you?

    Master-dissertations.com only uses reliable payment systems, of which PayPal is one example because it is one that is globally trusted for facilitating secure and rapid transactions. Our payment systems are legitimately registered in accordance with the correct authorities. To date, we have securely handled thousands of monetary transactions. At the end of the order process, you are given the option of various payment methods, which includes PayPal. Choose the option that suits you best and you will be taken to that provider’s page where you can find a lot of helpful information and where you can learn more about their security policies.

  • How is your pricing structured?

    Compared to our market competitors, our price structure is not as cheap as some others and we don’t claim that it is. However, the high quality and originality of our custom work is representative of the slightly higher price you pay to us. It is only when you buy a paper from us and compare it to the work of our cheap competitors that you will notice the significant difference. So, avoid the services of providers who offer academic work at prices that are below $10.00 for each page. As you are probably aware, professional writers will not or cannot afford to work for around $7.00 per page, which is what they would expect from a $10.00 fee. The truth is that the work is probably created by amateur writers who lack the necessary education to produce award-winning academic work. Or, it may be that such companies resell your papers to other students. Hence, we set our pricing structure to avoid reselling papers, while still keeping costs reasonable.

  • Do you offer money-back guarantees in the event of a customer being dissatisfied?

    Yes, definitely. Please refer to our policy page on Refunds to learn more about this aspect of our service.

  • Are your writing staff appropriately qualified with suitable degrees?

    Each member of our writing team holds a good degree, generally a Bachelor’s, a Master’s or a PhD and each has plenty professional experience in the writing industry with most having extensive knowledge in a specialized subject. This talent pool enables us to easily match a writer to your own academic subject or discipline. We carefully select writers based on the following requirements:

    • Strong educational background and professional industry experience;

    • Each writer undergoes a stringent English test and their application essay is also analyzed for quality.

    • During their contract with master-dissertations.com, we track their scores in different fields of expertise.

    • We check writers’ availability and willingness to undertake individual assignments. 

  • Will I be able to speak directly with the writer you assign to me?

    We provide a facility through your Profile area where you can send messages directly to your writer. They, too, will send you messages via this channel if they want to give you a progress report or if they want your input on some aspect of the work. So, keep a regular watch on your Profile area in case they are waiting for a reply from you.

  • What is your stance on plagiarism? Will my paper be an original one?

    We have stringent rules about plagiarism. Quite simply, we don’t tolerate it. All the papers created by our writers are thoroughly scanned by our specially-adapted plagiarism detection system to highlight any Internet-related plagiarism. Many educational establishments use systems such as Turnitin, which report to public databases but ours does not. Because our system is safe, every paper you receive from us is unique. But, you should know that, although we can check against open sources such as the Internet, we cannot check against Turnitin-indexed texts. Hence, we cannot say your paper hasn’t got some paraphrasing. Your best option is to check it using writecheck, a turnitin.com product, and if anything suspicious appears, submit the report to our administration team. We also offer a service to proofread, edit or rewrite your own plagiarism-free paper. Just upload it through your Profile area and our professional team will set to work on it.

  • Do you have a database of papers that are pre-prepared?

    The database we maintain holds papers that have already been delivered to our customers. We use this to ensure writers do not try and re-use any of the papers they have already written.

  • How will my custom paper be formatted?

    Unless you specify a particular formatting style, we apply our in-house standard of leaving a 1 inch margin at all four edges. Our preferred font style is 12 pt Arial or Times New Roman in double-spacing. Page lengths are 300 words to each A4 sized page.

  • How much time will it take you to write my paper?

    Master-dissertations.com offers its customers some different completion options. Generally, we start to calculate time when we receive payment from you. So, for example, if our system registers your order as being received at 8.00 am on Wednesday, we should deliver your work by 8.00 am on Friday. We also offer a dual deadline option, whereby you are offered a choice of two separate deadlines. In this scenario, unless you request otherwise, we will automatically apply the later deadline date. If your order is urgent and we undertake to do it, allow 1 to 3 hours for each page. Do bear in mind that our writers need sufficient time for research in order to produce high-quality academic work, so try and set reasonable deadlines for the best results. We would also ask that you provide us with as much relevant information as you can at the outset. Otherwise, your delivery timeline may be delayed. We also offer a Progressive Delivery service. Through this method, we can deliver your assignment in completed individual portions to a pre-arranged schedule. We call the exact submission date for your paper the Final Submission deadline. Remember, that you may require revisions, so the Final Submission deadline you set should outweigh the deadline for the first draft by a minimum of 30% to allow adequate time for modifications.

  • Is there anything more you can tell me about your order form and enquiry service?

    The first step is to open the order form link on our website. Describe your paper subject in the first field and from there tell us the number of pages you want, but this shouldn’t include the cover or title page or the referencing section. Tell us the deadline you want it delivered by and how many sources we should use. Don’t forget to describe any specific requirements you have in terms of the essay’s final appearance. We will also need your course title and the citation style you require. In general, please provide any information that will help the writer complete the paper in the way you expect. During this process, each field has a “help” button next to it, so if you are uncertain about what that field requires, click this option and a pop-up box should provide all the answers to your questions.

  • If I have any files to attach, how do I sent them to the writer?

    On receipt of your order, master-dissertations.com will assign you your own special Profile page. This has an area, “Attach Files,” where you can attach or upload as many additional files as you desire. This process is instant and our writer receives your attachments as soon as you send them. If you do get stuck during the process, you are welcome to contact our helpful support team who will give you all the additional assistance you require.

  • What exactly is My Profile area and what features does it offer?

    our professionals will help you find and select the sources and provide you with the feedback of the sources used by the writer.

  • Can I have my paper as a Microsoft Word file?

    Yes, you can. We will automatically upload your paper in Microsoft Word format when you approve the initial PDF file version. Again this will be retrievable from your Profile page and will be clearly labeled.

  • What should I do if I don’t get my paper on the day it is due?

    First, try not to panic! We have a good track record at delivering papers punctually. So, get in touch with us without delay. Our support staff will quickly look into its status and establish why you haven’t received it. It may be because we have an incorrect email address for you or our message has been “spammed”. Or, it may be going through our plagiarism and quality control testing. But, most essentially, let us know immediately so that we can start to investigate its status and get it to you as quickly as possible.

  • If I think your work is unsatisfactory, what should I do?

    In the unusual event that you are dissatisfied with our efforts you can, of course, ask us to revise the paper. There is also a facility marked “Request Revision” in your Profile area to enable you to do this. Tell us how much time the writer can spend on revision and what your revision deadline is. Generally, the cost of the revision effort will depend on how much work is needed, which may vary from a minimal amount to a complete rewrite if it differs widely from your initial instructions.

  • What are samples and how does this service work?

    We provide a service whereby we let you examine three randomly-chosen work samples your writer has already provided to previous customers. If you want to exchange your writer for a different one, you can do so up to three times for each assignment at the additional small charge of $5.00. However, on receipt of the samples, you must let us know within 3 hours if you want to change, otherwise, we will assume you are satisfied with our original choice.